Call 800.288.6423 to speak with a Member Services Representative
Locations:
UECU Main Office
Full Service
11 Meridian Blvd
Wyomissing, PA 19610
Office open weekly during normal business hours, no Saturdays

UECU Stroudsburg
Full Service + ATM/ITM
337 Clay Ave
Stroudsburg, PA 18360 Office open weekly during normal business hours, Saturdays live tellers available via ITM drive thru, 9 A.M. – Noon ET. ATM available afterhours. *Video Call Services available during normal business hours.

UECU Brodheadsville
ATM/ITM
107 Kinsley Drive, Brodheadsville, PA 18322
Live teller available via ITM during normal business hours weekly, and Saturdays, 9 A.M. – Noon ET. ATM available afterhours. *Video Call Services available during normal business hours.

UECU Mt Pocono
ATM/ITM
1235 Pocono Boulevard, Mt. Pocono, PA 18344
Live teller available via ITM during normal business hours weekly, and Saturdays, 9 A.M. – Noon ET. ATM available afterhours. *Video Call Services available during normal business hours.


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Office Hours
Weekdays 8 A.M. – 5 P.M. ET, Wednesdays until 3:30 P.M. ET. Live tellers are also available Saturdays via the ITMs from 9 A.M – Noon ET at UECU’s Stroudsburg office (drive-thru), and ITMs in Brodheadsville and Mt. Pocono, Pennsylvania.
To apply for a loan, please call us at 800.288.6423, apply online, or within Mobile and Online Banking.
Member Service
Available Weekdays 8 A.M. – 5 P.M. ET, Wednesdays until 3:30 P.M. ET. Live tellers are also available Saturdays via the ITMs from 9 A.M – Noon ET at UECU’s Stroudsburg office (drive-thru), and ITMs in Brodheadsville and Mt. Pocono, Pennsylvania.
800.288.6423
In Reading, PA: 610.927.4000
Fax: 610.927.4009
Financial Services Consultants
Available Weekdays 8 A.M. – 5 P.M., Wednesdays until 3:30 P.M. ET.
800.288.6423, Ext. 4001
In Reading, PA: 610.927.4001
Fax: 610.927.4059
Loan and Mortgage Department
Available Weekdays 8 A.M. – 5 P.M. ET, Wednesdays until 3:30 P.M. ET
800.288.6423 Ext. 4001
In Reading, PA: 610.927.4001
Fax: 610.927.4059
Student Loan Center
844.814.9905 (Student Choice Undergraduate Loans)
844.874.5639 (Student Choice Refinance Loans)
Student Choice Website
Lost/Stolen Cards
800.288.6423 (If your card is lost or stolen while traveling internationally, click on Visa® Information for Travelers to access the Visa Global assistance numbers.)
Visa Information for Travelers
Visa® Information for Travelers
All UECU mail should go to
UECU
PO Box 14864
Reading, PA 19612-4864
(Use above for mailing via U.S. Postal Service ONLY. Use 11 Meridian Blvd, Wyomissing, PA for mail via FedEx, UPS, USPS Express Mail, or courier.)
Visa® Payment
Mailing Address
UECU
Attn: Visa Department
PO Box 66702
St. Louis, MO 63166-6702
(Use above for mailing Visa payments only)
Online Contact Form Click here to complete the online contact form now.
Lost/Stolen Cards 800.288.6423 (If your card is lost or stolen while traveling internationally, click on Visa® Information for Travelers to access the Visa Global assistance numbers.) |
Visa Information for Travelers Visa® Information for Travelers |
Contact Us Have a question or need help? Contact a Member Service Representative at 800.288.6423, 24/7. Need to contact us after hours? Log into your account with Mobile or Online Banking and send us a secure message. Submit a question using our contact form. Use the email form below to submit your question. | Holiday Schedule UECU members have 24/7/365 account access with Mobile and Online Banking, and the PAL™ phone banking line at 800.288.6423. UECU is closed on the following holidays in 2025: January 1 – New Year’s Day January 20 – Martin Luther King, Jr. Day February 17 – President’s Day May 26 – Memorial Day June 19 – Juneteenth National Independence Day July 4 – Independence Day September 1 – Labor Day October 13 – Indigenous Peoples’ Day November 11 – Veterans’ Day November 27 – Thanksgiving Day December 25 – Christmas Day |
Contact UECU’s Supervisory Committee: | To contact our Supervisory Committee, please direct mail to: PO Box 2283, Sinking Spring, PA 19608 or call 855.372.8345 (use code UECU). |
Have a General Concern, Question or Comment? Fill Out the Online Contact Form Below: