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Employment Opportunities

 

Working at Utilities Employees Credit Union

UECU is one of the largest credit unions in the country and serves nearly 48,000 members throughout the United States, from a single headquarters. UECU is a not-for-profit financial cooperative where each of our members is also an owner in the organization. This relatively uncommon arrangement fosters a unique work environment that raises the meaning of “customer service” to another level.

Member Service is the driving force in everything we do, regardless of the position or role within the organization. This is true for the Member Service Representatives, that have an opportunity to speak and work with our members daily, as well as each of our operations and back office positions that continually seek ideas to make our financial products and services even better!

With the entire organization focused on Member Service, UECU has an environment that is proud to support and foster the contributions of its talented employees. Our standards are continually raised and we are pleased to offer various formal and informal rewards for our employees’ achievements.

UECU offers a pleasant team-oriented working environment and a competitive compensation and benefits package. We have been named one of the Best Places to Work in PA multiple years. If you are new to our organization, we encourage you to explore our website (particularly our Vision, Mission, Values, and Member Testimonials) to continue to develop a sense of who we are. If you are able to picture yourself enjoying and thriving in this environment, please continue to check the listing below for an opportunity that will match your experience and contributions.

At Utilities Employees Credit Union we are in accordance with ADA standards and guidelines. If you are using an auxiliary aid or a screen reader and need assistance please visit our employee and applicant accessibility page.

UECU is an Equal Opportunity Employer.

OPEN POSITIONS

National Account Representative

Utilities Employees Credit Union (UECU) is seeking a full-time National Account Representative.  This individual seeks out business to business engagement opportunities and business to consumer sales and service opportunities while on company visits and through virtual outreach and tracks activities regarding sales opportunities. This individual works closely with most areas of the Credit Union and works under the direction of the Business Development Manager.

Responsibilities:

  • Initiate, maintain and grow Sponsor Company relationships.
  • Sell Credit Union products and services.
  • Arrange and conduct visits to prospects and Sponsor Companies.
  • Prospect for new Sponsor Companies in assigned territory for membership growth.
  • Build a pipeline with leads for prospective new Sponsor Companies through cold calling, event participation, social media outreach, etc.
  • Assist in the preparation and delivery of presentations to groups of members and prospects.
  • Provide support and back-up coverage to other National Account Representatives and Business Development Department responsibilities as needed.

We are seeking candidates with a minimum of three years inside or outside sales or account management experience. A valid driver’s license, access to a vehicle, and the ability to travel overnight is required. A successful candidate will exhibit the following skills:

  • Proficient communication and phone skills.
  • Extensive sales, networking and interpersonal skills.
  • Proficient knowledge of Customer Relationship Management (CRM) concepts and process.
  • Proficient knowledge of features and benefits of consumer-related financial products and services.
  • Ability to utilize various social media tools.
  • Business to business experience in the utility, energy or a related industry would be ideal.

UECU is a not-for-profit financial organization with over $1 billion in assets located in Wyomissing, Pennsylvania. UECU has been ranked as one of the strongest credit unions in the nation for over two decades. Our mission is to help our members improve their financial wellness through superior individualized service and convenient, high quality products.

We offer a pleasant working environment with low employee turnover that promotes teamwork and individual growth, with a focus on our members, employees and community. Employees also enjoy a competitive compensation and benefits package.

Interested candidates should apply online at http://pkhrsolutions.iapplicants.com/ViewJob-773707.html

Member Services Representative

Utilities Employees Credit Union (UECU) is seeking a full-time Member Services Representative to assist our members.  These dedicated individuals work in our fast-paced call center and lobby assisting our members with all of their financial needs and questions.  Duties vary from transferring funds or issuing withdrawal checks to helping a member determine if a new product or service is beneficial for them.

Responsibilities:

  • Assist members over the phone with account changes and updates.
  • Provide members with accurate product and service information and assist them in the completion of required paperwork.
  • Balance transactions daily, handling cash and checks received in accordance with policy and procedure.
  • Maintain an awareness of products and new service opportunities with members.  Proactively participate in the cross selling of credit union products and services and actively refer to Sales Department.

We are seeking candidates with a minimum of 6 months’ customer service experience. Experience in a financial institution is strongly preferred.

A successful candidate will exhibit the following skills:

  • Familiarity with credit union or financial institution products and operations.
  • Excellent communication skills, both written and verbal, in person and over the phone.
  • Excellent listening skills.
  • Attention to detail.
  • Strong interpersonal and customer service skills.
  • Strong computer skills, particularly in Microsoft Office applications.
  • Experience working in customer accounts within financial institution software.

Interested candidates should apply online at http://pkhrsolutions.iapplicants.com/ViewJob-772443.html

 

At Utilities Employees Credit Union we are actively working to increase accessibility and usability of our website for every visitor in accordance with ADA standards and guidelines. If you are using an auxiliary aid or a screen reader and need assistance please visit our accessibility page and use the contact information to be connected to a UECU Representative.
All products and services available on this website are available at Utilities Employees Credit Union at 11 Meridian Boulevard in Wyomissing, Pennsylvania.


Federally Insured by NCUA

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