Utilities Employees Credit Union’s mission is to provide a broad range of competitive, high quality financial products and services, which are beneficial and convenient to its members, while maintaining a strong capital position based on consistent earnings.

Commitment to Membership – We are committed to providing superior individualized service to our members, in a financially sound manner.

Integrity – We are ethical and honest in everything we do.

Communication – We communicate consistently and thoroughly with each other and with our members.

Accountability -We are responsible for our actions as individuals and as an organization.

Leadership – We strive to be a market leader in consumer financial services.

Commitment to Staff – We foster an environment that promotes teamwork and individual growth.

Employee and Applicant Accessibility

Utilities Employees Credit Union is committed to ensuring that our employees and prospective employees (applicants) have reliable access to our equipment, technology, resources, products and services. We work hard to ensure that our online, mobile, telephone, ATM, virtual, equipment, technology and facilities are accessible to those with disabilities.

Office Accessibility

Our office in Wyomissing, Pennsylvania is designed to meet all federal, state and local standards for accessibility. Accessibility features at our branches include:

• Exterior: Adequately spaced parking spaces, automated doors, signage, slopes and grading
• Interior: Member Advocates stationed near the doors, accessible teller windows, and accessible restrooms

We also welcome service animals.

Suggestions for Improvement

If you have suggestions for how Utilities Employees Credit Union could better serve you, please contact us.