We’re here for you.

 

In these uncertain and challenging times, we’re here to lend a hand. If you are struggling with a financial hardship or just need a little help to get by, our new Relief Options can help ease your worries and keep your finances on track.

Let us help, so your focus can be where it needs to be – on your family.

If you’re not sure where to begin, please contact us at 800.288.6423. Our staff is here for you and your loved ones.

 

  • For loan payment assistance, please call our Asset Recovery Department at ext. 4076 or 6352.
  • For loan or credit card assistance, please contact a Financial Service Consultant at ext. 4001.

Loan Payment Relief

Are you worried about how you are going to make your UECU loan payments? Take advantage of our Skip-A-Pay Relief option, and skip your monthly payment(s) on eligible UECU loans.

We’re currently waiving the $35 Skip-A-Pay fee for the following:

  • Personal Loan
  • New & Used Auto Loans
  • Motorcycle Loans
  • RV and Boat Loans
  • Share Secured Loans
  • Home Equity Term Loans

To Set Up a Skip-A-Pay, Click Here.
You must submit your Skip-A-Pay request seven days prior to the skip payment date.

We also have additional Payment Relief options such as no-fee interest-only payments for Visa Power Card™, Personal Lines of Credit, and Home Equity Lines of Credit (on a month-to-month basis), and Loan modifications (no fee for consumer and home equity loans); and refinances will also be considered to aid members. To get started, call our Asset Recovery Department at ext. 4076 or 6352.

If you have a UECU mortgage loan that is serviced by Midwest Loan Services, you can also participate in the Reduced Forbearance program (no fee through 7/31/2020) and pay just the escrow amount instead of your full monthly payment. To get started, contact Midwest directly by email at lossmit@midwestloanservices.com.

For members with UECU Private Student Loans, we also offer a forbearance program. To take advantage of this option, contact Credit Union Student Choice directly at 1-800-723-2210, or go to https://uecu.studentchoice.org.

Loan Payment Protection

Members often choose to protect their Auto, Home Equity, Visa and other loans with Loan Payment Protection for protection from the unexpected including involuntary unemployment. If you opted to take advantage of UECU’s Loan Payment Protection, this could offer you relief from the financial burden of delinquency, default or foreclosure. Call 800.288.6423 ext. 4001 or click here and open “Loan Payment Protection” for more information.

Unsecured Relief Loan

While many things may seem uncertain right now, one thing is for sure, we all have bills to pay. That’s why we created the Relief Loan. If you’ve recently experienced a loss of income due to the conditions surrounding the coronavirus (COVID-19), you could be eligible.

Limits from $500 to $5,000

Terms from 6 to 36 Months

Apply Now. Click Here or Call 800.288.6423 ext. 4001.

We will look at individual member circumstances realizing they may vary greatly and will try to accommodate members as much as possible. Loan, payment, and special financial assistance are subject to underwriting and fair and reasonable verification of the financial hardship, such as proof of unemployment, paystubs showing normal pay and reduced pay, a hardship letter, etc. These programs can end at any time without notice.

UECU members can now get a .50% rate reduction on a new, used, or refinanced auto loan.

Rate As Low As 1.74% APR* after .50% Rate Reduction

 

Apply Now. Click Here or Call 800.288.6423 ext. 4001.

*APR=Annual Percentage Rate. UECU’s lowest auto loan rate of 1.74% APR is based upon an evaluation of credit-worthiness criteria and maintaining an active UECU checking account. Rate quoted for a 36-month term, your actual rate may differ. Longer terms available. Limited time offer. Offer subject to change without notice. UECU’s .50% APR Rate Reduction cannot be combined with other offers, discounts or promotions.

UECU members can now get a .50% rate reduction on a new Home Equity Term Loan. Use the Equity in your home to consolidate debt, pay bills, or create an emergency fund.

Low Fixed Rate – As Low As 2.99% APR* after .50% Rate Reduction

Terms up to 20 Years

Costs Waived**

Apply Now. Click Here or Call 800.288.6423 ext. 4001.

*Our lowest rate is based on 90% loan to value (LTV); the 2.99% rate shown is our lowest rate for a 60-month term after the .50% rate reduction has been applied and is based on an evaluation of credit and maintaining an active UECU Checking Account with at least one transaction per month. APR = Annual Percentage Rate. Home Equity products are not available in all states. Real estate must be first or second lien, 1-4 family owner-occupied residential property. Homeowners insurance is required. Flood insurance required for properties designated in flood zones. A minimum of $5,000 in new money is required if refinancing an existing UECU loan. **Costs waived except the amount of an appraisal in excess of $375. Some states charge additional recording tax after loan origination for which you are responsible. If your home is located in SC, an attorney must assist with your real estate closing, and may charge fees. Early closing reimbursement fee of up to $400 will be assessed if Home Equity Loan or Line of Credit closed within the first 12 months after opening; up to $200 if closed during months 13 to 36. Offer is valid through 7/31/2020 but may be withdrawn at any time without notice. Equal Housing Opportunity. UECU’s .50% APR Rate Reduction cannot be combined with other offers, discounts or promotions.

Credit Card Relief

We understand that you may need to buy necessities right now. If you’d like to apply for a credit limit increase on your Visa® Power Card™, please contact a Financial Service Consultant at 800.288.6423 ext. 4001.

Fraud Prevention

Due to the coronavirus (COVID-19), there has been an increase in scams. Fraudsters are attempting to gain access to consumers’ financial information by sending phishing emails, setting up malicious websites and apps, and using other creative schemes. Help us protect your UECU cards and accounts – check out our Fraud Prevention Resource Center for tips.

We’ll get through this together.

As the conditions surrounding the coronavirus (COVID-19) continue to evolve, please know that UECU remains committed to helping you and your loved ones every step of the way. We are only a phone call away. Our virtual banking services also make it easy for you to access your credit union accounts from the comfort and safety of your own home. If you haven’t enrolled in our virtual banking services yet, click here for our video tutorials.

We will look at individual member circumstances realizing they may vary greatly and will try to accommodate members as much as possible. Loan, payment, and special financial assistance are subject to underwriting and fair and reasonable verification of the financial hardship, such as proof of unemployment, paystubs showing normal pay and reduced pay, a hardship letter, etc. These programs can end at any time without notice.

Federally Insured by NCUA

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At Utilities Employees Credit Union we are actively working to increase accessibility and usability of our website for every visitor in accordance with ADA standards and guidelines. If you are using an auxiliary aid or a screen reader and need assistance please visit our accessibility page and use the contact information to be connected to a UECU Representative.

All products and services available on this website are available at Utilities Employees Credit Union at 11 Meridian Boulevard in Wyomissing, Pennsylvania.