We are here for you.

Always have been. Always will be.

It’s a good time to try online and mobile account access

You can deposit paper checks at home

Everyday banking is easy with UECU

Need help using our digital banking tools and services?

Use our helpful tips and view our tutorials to take full advantage of our digital banking tools and services? Click here to learn more >>

Transferring money from your Economic Impact Payment (EIP) debit card to your UECU account

– July 30, 2020

The Federal Trade Commission (FTC) has issued instructions to EIP debit cardholders to transfer money from EIP debit cards to bank accounts.  Steps outlining helpful tips, activating your card, registering for online access, and transferring money via ACH are available on the FTC’s website at https://www.consumer.ftc.gov/blog/2020/06/how-transfer-money-your-eip-debit-card-your-bank-account. You can view your pending ACH transfers/deposits by logging into your UECU account with Advantages Online™ or the UECU Mobile Banking App.

Coronavirus (COVID-19) Scams

– July 27, 2020

Due to the Coronavirus (COVID-19), there has been an increase in scams. Fraudsters are attempting to gain access to consumers’ financial information by sending phishing emails, setting up malicious websites and apps, and using other creative schemes. Be vigilant and help us protect your UECU cards and accounts. Check out these helpful resources:

FTC Coronavirus Advice for Consumers

UECU’s Fraud Prevention Resource Center

Moving Forward Together

– July 1, 2020

COVID-19 has affected our lives and our communities in ways we never could have imagined. As we prepare to move forward, we remain committed to helping you and your loved ones. If you’re struggling with a financial hardship, or you just have questions about your UECU accounts and loans, please reach out. Our Member Service Representatives and Financial Service Consultants are only a phone call away. We’ve added an emergency relief webpage at uecu.org/emergencyrelief, where you can find information about special payment and borrowing options. If you have concerns about how the market downturn has impacted your retirement investments, our Investment Services Team, Utilities Employees Investment Services^, can help you assess what to do next. Our National Account Representatives are also available to assist our partner companies virtually.

Thank you to our employees for your dedication and support through this difficult time. And, thank you to all of the utility employees and essential workers who continue to provide essential services in our communities. I truly admire what you’ve done and what you continue to do every day.

    Sincerely,

    Bret Krevolin
President/CEO and UECU Member

^Securities and insurance products are offered through Cetera Investment Services LLC (doing insurance business in CA as CFG STC Insurance Agency LLC), member FINRA/SIPC. Advisory services are offered through Cetera Investment Advisers LLC.Neither firm is affiliated with the financial institution where investment services are offered. Advisory services are only offered by Investment Adviser Representatives. 11 Meridian Blvd, Wyomissing, PA 19610
Investments are: *Not FDIC/NCUSIF insured *May lose value *Not financial institution guaranteed *Not a deposit *Not insured by any federal government agency.

Flex HELOC (Home Equity Line of Credit) Rate Reduction

Save more on what you need. Use the Flex HELOC for your upcoming purchases, home improvement projects, or emergencies.

New low intro rate 2.49% APR* for 12 months
Regular rate as low as Prime Rate (variable rate) minus .50%
No annual fee, no application fees or closing costs**

Home Equity products are not available in all states. Real estate must be first or second lien, 1-4 family owner-occupied residential property. Homeowners insurance is required. Flood insurance required for properties designated in flood zones. 100% maximum loan to value (LTV). LTV calculation is dependent upon the appraised value of your home.*The Introductory Rate is a fixed rate for the first 12 months from the date of the loan. After 12 months, existing and new balances will be subject to the regular rate which is the Wall Street Journal Prime Rate (“index”) plus the “margin” above or below the index rate as disclosed in your loan agreement. Regular rates may vary and adjust quarterly. Maximum lifetime interest rate will not exceed 18% APR. APR = Annual Percentage Rate. **You may be eligible for a no-cost loan; however, some fees may apply including an appraisal fee or fees imposed by third parties. Some states charge an additional recording tax after loan origination for which you are responsible. If your home is located in SC an attorney must assist with your real estate closing and may charge fees. An early closing reimbursement fee of up to $400 will be assessed if your Home Equity Line of Credit (“HELOC”) is closed within the first 12 months after opening; up to $200 if closed during months 13 to 36. Existing UECU HELOC accounts are not eligible to receive the introductory rate, and are subject to modification or conversion fees. Offer subject to change.

Important Notice: Use of masks when visiting UECU

– April 17, 2020

Dear Member,

By Order of the PA Department of Health:

Effective April 20, 2020 and until further notice ALL Members and guests visiting Utilities Employees Credit Union are required to wear masks while conducting business inside the facility at 11 Meridian Boulevard, Wyomissing, PA 19610.

At UECU, the health and safety of our members and our employees is our top priority. We encourage you to experience the convenience of UECU’s virtual banking services to access your credit union accounts from the comfort and safety of your own home.  With Advantages Online™ and the UECU Mobile Banking App, you can easily check your account balances, set up transfers, make payments, apply for a loan, and more.  If you are currently not enrolled, just download our app from the App Store or Google Play Store, or visit our website at www.uecu.org to enroll in Advantages Online™.

Our virtual banking services are user friendly and focus on ease of use so that during uncertain times like these your focus can be where it needs to be – on your family.

If you have any questions or need assistance, please contact one of our Member Service Representatives at 800.288.6423.

Sincerely,

Terrance M. Larkin
Vice President – Member Experience & UECU Member
Utilities Employees Credit Union

Economic Impact Payment Update

– April 10, 2020

Dear Member,

As the COVID-19 pandemic continues to impact our families and our communities, the Coronavirus Aid, Relief, and Economic Security (CARES) Act will provide financial relief for many. Qualified individuals will receive an economic impact payment in the coming weeks. Here’s some important information we thought you would find helpful.

How do I know if I qualify for an economic impact payment?

According to the IRS
, tax filers should anticipate a one-time payment based on the following criteria:

  • Single adults with adjusted gross income of $75,000 or less get the full $1,200. The $1,200 payment is reduced by $5 for every $100 in income above $75,000. Full income phase-out is $99,000
  • Married couples with adjusted gross income of $150,000 or less get the full amount of $2,400. The payment is reduced by $5 for every $100, making the full payment phased out at $198,000
  • Families with children will receive an additional $500 for each qualifying child under the age of 17 years
  • If an individual’s gross income exceeds $99,000 or if joint filers’ gross income exceeds $198,000 with no children, they are not eligible
  • Individuals receiving Social Security and also railroad retirees, who do not file a tax return, are eligible and will not be required to file a return

How will I receive my economic impact payment?

If you filed a tax return with the IRS for the years 2018 or 2019 and included the appropriate direct deposit information in either return, the IRS will automatically calculate your payment and electronically deposit it to the same banking account identified in your filed return. No additional action is required.

If you are not required to file a tax return (Social Security recipients, senior citizens etc.) and did not do so in 2018 or 2019, you don’t need to file a return to receive your payments.

What if the IRS doesn’t have my direct deposit information?

If you are unsure if the IRS has your direct deposit information, you can submit it via the IRS online portal (currently under development).  To use your Utilities Employees Credit Union account, use the routing number 231385633 and your checking account number.  If you’re unsure as to where that information resides, see the check image below:

 

Where can I find additional information about the economic impact payments?

If you’re interested in learning more from the IRS, visit IRS.gov/coronavirus.

Where can I find information about UECU’s virtual banking services?

For tips on accessing your UECU accounts from the comfort and safety of your own home, click here.

Your health and well-being is our top priority, and know that we’re here for you and your family. We will continue to provide you with important updates as we navigate through these unprecedented times together.

Sincerely,

Terrance M. Larkin
Vice President – Member Experience & UECU Member
Utilities Employees Credit Union

Strength and Compassion in a Time of Uncertainty

– March 30, 2020

Dear Member,

After a successful 2019, we entered 2020 optimistic. Our optimism was fueled by a mild winter, a stock market that reached record highs almost daily, a solid U.S. economy with historically low levels of unemployment and inflation, and hopes for continued economic progress between the U.S and China. The U.S. consumer, the impetus for the economic expansion, was in good shape. Then as news of the coronavirus (COVID-19) and its impact on human life and economic activity spread from China to Europe and then the rest of the world, including the U.S., fear, uncertainty, and panic took hold resulting, among other things, in severe declines in the equity markets.

Since their high in January 2020 to their record decline on March 16, 2020, the Dow Jones and S&P 500 have decreased by nearly 30%. Federal and State governments have asked or, in some cases, required people to practice social distancing. Universities and school systems have shut down, and nonessential businesses have temporarily closed. All of these actions, while necessary and important to stop the spread of the virus, will result in a continued deterioration of the U.S. and global economies and will most likely result in a recession. In times of uncertainty, investment funds flow from riskier assets like stocks and corporate bonds to the safety of U.S. Treasury securities. As a result, U.S. Treasury rates have declined substantially since the beginning of the year, with the 10-year Treasury note falling from 1.92% to 0.72% on March 16, 2020. To provide liquidity and stabilize the markets, the Federal Reserve Bank took aggressive steps and lowered its Federal Funds target rate by 1.50% in March to a range of 0.0% to 0.25%.

You may wonder how these developments impact UECU and you personally, as a credit union member. UECU pays above-market rates on your share deposits and uses those funds to lend to members at attractive rates and to invest excess deposits primarily in the safety of government bonds. As Treasury rates have declined, we are earning significantly less on our investment portfolio, which has resulted in our need to reduce deposit rates, but to a much lesser degree than the decline in Treasury rates. Fortunately, for members with a need to borrow, we’ve also reduced rates on most UECU loans.
I want to reassure you that UECU is financially sound and well-capitalized. This is evident in our capital ratio. As of December 31, 2019, it was 15.26%, which is more than double what is required by regulation. We also have a significant amount of liquidity in the form of overnight and short-term investments that is available to fund the borrowing needs of our members. Our virtual model makes it possible for us to continue to serve our members and our partner companies across the country, even in these unprecedented times.

At UECU, the health and well-being of our members and our employees is a top priority. We have the necessary business continuity plans in place to avoid disruptions in service to our members. We are committed to our members, employees, and their families, especially when unexpected circumstances arise. We stand ready to work with those experiencing financial difficulty as a result of COVID-19. UECU lives its mission daily by assisting members and will continue to demonstrate the strength and compassion of the credit union philosophy of People Helping People during these uncertain times.

 

Respectfully,
Bret Krevolin
President/CEO and UECU Member

COVID-19 Communication & Business Continuity

– March 18, 2020

Dear Members,

At UECU, the health and safety of our members and our employees is our top priority.  We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to your needs as the situation evolves.  UECU is closely monitoring the guidance from the World Health Organization (WHO), the Center for Disease Control and Prevention (CDC), state and federal governments, and local health officials.  Additionally, we have the necessary business continuity plans in place to avoid disruptions in service to our members.

We are committed to our members and their families, especially when unexpected circumstances arise.  If you have encountered a financial hardship as a result of the coronavirus (COVID-19) please reach out to our Financial Service Consultants at 800.288.6423 ext. 4001 for assistance.   

UECU’s virtual banking services make it simple for you to access your credit union accounts from the comfort and safety of your own home.  With Advantages Online™ and the UECU Mobile Banking App, you can easily check your account balances, set up transfers, make payments, apply for a loan, and more.  If you are currently not enrolled, just download our app from the App Store or Google Play Store, or visit our website at www.uecu.org to enroll in Advantages Online™.

Our virtual banking services are user friendly and focus on ease of use so that during uncertain times like these your focus can be where it needs to be – on your family.

If you have any questions or need assistance, please contact one of our Member Service Representatives at 800.288.6423.

Sincerely,
Bret Krevolin
President/CEO and UECU Member

Federally Insured by NCUA

Utilities Employees Credit Union is an Equal Opportunity Lender.

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All products and services available on this website are available at Utilities Employees Credit Union at 11 Meridian Boulevard in Wyomissing, Pennsylvania.