We are currently experiencing an issue with visa debit card transactions. Cardholders attempting to make PIN-based purchases with their Advantages Visa® Debit Card™ are getting declined. Visa is estimating that the issue will be resolved by tomorrow, October 16th.  We encourage you to select “Credit” at checkout and sign for your purchase so that it does not get declined.


We apologize for the inconvenience. We are currently working with Visa to get this resolved as quickly as possible.


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Have questions? Need help? Call 800-288-6423

Office Holiday Schedule

Graphic for calendar image rightUECU members have 24/7, Around-The-Clock Access to their accounts every day of the year through our Advantages Online™ home banking system, mobile banking, and the PAL™ phone banking line at 800-288-6423. The normal office hours for UECU’s headquarters are Weekdays 8:00 a.m. - 5:00 p.m. (Wednesdays 8 a.m. - 3:30 p.m.), Eastern Time. UECU’s headquarters are closed on the following holidays:

  • January 1st - New Year's Holiday
  • January 15th - Martin Luther King Jr. Day
  • February 19th - President's Day
  • May 28th - Memorial Day
  • July 4th - Independence Day
  • September 3rd - Labor Day
  • October 8th - Columbus Day
  • November 12th - Veterans Day
  • November 22nd - Thanksgiving Day
  • December 25th - Christmas Day