“I previously spoke with Donna last year to discuss refinancing my vehicle. At the time, I wasn’t eligible for a refinance but she was still very kind to me and educated me about credit and how to make mine better. I bank with a local Credit Union in my city, and have for years, but I don’t get the personal attention that Donna gives me. When she says call her because she is here to help, she truly means it. So I called her for help. I was able to get the personal loan and refinance my vehicle! Because of the tips that she had previously given me, my credit score had went up. She explained my options to me with care and without a judgmental attitude. I appreciate the knowledge that she gives and the personal feel. Because of her, I hope to be a customer for life!. Thank you Donna and thank you UECU.”

“The representative was very nice, and knew his job well. The experience was very smooth and fast. Thanks for your help and assistance.”

“Gail was terrific! She was prompt, informative and very communicative throughout the entire loan process.”

“JoAnn went above and beyond as ALWAYS, she is amazing at what she does, so very knowledgeable and professional each step of the way.”

“I worked with Joanne she is amazing”

“Bruce has always helped me with all my loan needs and he is so professional, polite and quick. I have appreciated his help every time I wanted a loan. Kudos to him and his customer service skills.”

“Gail [Financial Services Representative] is knowledgeable and friendly. Dealing with finances is extremely stressful and made the process extremely stress-free and was a pleasure to work with.”

“Everyone at the credit Union is so very good to us . They are more like family than anyone else. Thank you to everyone for making our life so easy and always being there to help us.”

“I spoke with a loan agent name Melissa and she was the absolute best over the rep experience I’ve had since I’m alive. She made things easy, quick, and knew my questions before I even asked. Also great people skills!”

“Great customer service.”

“Working with Bruce on this loan and previous loans is always a great experience.”

“Bruce was a pleasure to work with. Prompt responses and calls.”

“The person I worked with, Rick, was very helpful and responsive.”

“Donna was very helpful and made the entire process very comfortable.”

“Gail in New Member Experience was very helpful and clearly articulated complex information that I needed to know in order to get pre-qualified for a mortgage. I greatly appreciated her patience and thoroughness.”

“Several times my family has needed unexpected financial help for issues that popped up out of nowhere. You’re the only ones that would help when nobody else would. You took a chance on us. Now we’re much more financially secure because of those times you helped. So this time the money wasn’t a necessity. I want to do some work to my classic car. I have the ability to get a loan a lot of places. However, I choose you because you cared back when no one else did. Excellent communication. Excellent customer service. Super friendly staff. All around wonderful financial institution! Thank you!”

“Gail and Julie helped me and both contacted me in a timely manor. Both were very knowledgeable in their field and had positive professional attitudes.”

“I worked with Donna. It was the best experience she was very helpful and answered my questions. This was honestly the best experience. I will be recommending friends and family due to the experience I had with Donna.”

“Rick gives such wonderful service! I always call & ask for him. When our son was looking [for a loan], I told him to call Rick. Our son says Rick made it so easy & that his service was the absolute best!”

“Gail was awesome in helping me out, plus she suggested doing another loan to pay off my credit cards and build my credit score up. I’m definitely doing this and talk to Gail more.”

“Suzette was fantastic! She was patient and went above and beyond. You are lucky to have her in your organization.”

“Donna has been fantastic with multiple loan processes giving me multiple options to get the best loan for my needs.”

“Bruce is 5/5. Great customer service. Really stuck with me through an incredibly tedious process with the car dealer.”

“Everyone involved in our loan process went over the top in servicing us; even during this current pandemic! Everything went smoothly.”

“I have belonged to UECU for many years. They have always been there for me when I needed them. VERY PROFESSIONAL.”

“Love working with Joann. In fact the entire experience with the staff has always been top notch. Joann is so friendly and personable. Very informative. Thank you Joann for your knowledge and kindness.”

“[UECU] staff is always great to work with. Quick, efficient and friendly!”

“After being a part of UECU for 43 yrs, I have developed some friendships that make the [loan] process so much more comfortable/personable. More welcoming and friendly. Its so nice to deal with familiar people. I love it!”

“Staff is excellent and very friendly, all questions answered, all went smoothly. Have used UECU for loans before and they are our ‘go-to’ lender every time.”

“My entire experience was quick and easy and having such a low interest rate was a plus. I will be reaching out to the Credit Union in the future.”

“Sean has been exceptional from start to finish in my loan process. He was right there with me every step of the way! He is the reason I decided to go with UECU, people like Sean make a difference! UECU has great rates, fast response time and professionalism!!”

“Please keep hiring amazing people like Julie and Tina in your new member experience dept…I have never done business with people that were so professional. They have made feel comfortable, like family from day one. They have followed up with me on everything, and have truly had my best interest at heart in all our dealings. Keep finding them…”

“What a great team. I could go on and on but you get the point. Thank you, thank you, again and again. You guys are the best don’t change anything.”